General
Smoke-free property
Facilities for disabled guests
Non-smoking rooms
Shuttle service (Paid)
Designated smoking area
Family rooms
Room service
Packed lunches
Airport shuttle (Paid)
Airport pickup (Paid)
Airport drop-off (Paid)
Shared lounge/TV area
Food & Drink
Snack bar
Breakfast in the room
Bar
Restaurant
Special diet meals (on request)
Coffee house on site
Kids' meals
Fruit
Wine/Champagne
Safety features
Access to healthcare professionals
First aid kits available
Hand sanitizer in guest accommodation and common areas
Shared stationery (e.g. printed menus, magazines, pens, paper) removed
Staff follow all safety protocols as directed by local authorities
Process in place to check health of guests
Face masks for guests available
Thermometers for guests provided by property
Outdoors
Outdoor furniture
Sun deck
Terrace
Garden
Picnic area
Outdoor fireplace
BBQ facilities
Cleanliness & disinfection
Guests have the option to cancel any cleaning services for their accommodation during their stay
Guest accommodation sealed after cleaning
Guest accommodation disinfected between stays
Linens, towels, and laundry washed in accordance with local authority guidelines
Use of cleaning chemicals that are effective against coronavirus
Property cleaned by professional cleaning companies
Front Desk Services
Baggage storage
Tour desk
24-hour front desk
Concierge
Express check-in/out
Private check-in/out
Spa
Hot tub/Jacuzzi
Kids' pool
Solarium
Pool 2 – outdoor
Pool 1 – indoor
Pool 3 – indoor
Activities
Pool table
Playground
Game room
Karaoke
Hiking
Physical distancing
Cashless payment available
Contactless check-in/out
Screens or physical barriers between staff and guests in appropriate areas
Physical distancing rules followed
Food & drink safety
Delivered food covered securely
All plates, cutlery, glasses, and other tableware sanitized
Breakfast to-go containers
Physical distancing in dining areas
Cleaning Services
Daily housekeeping
Laundry (Paid)
Ironing service
Entertainment & Family Services
Board games/Puzzles
Indoor play area
Business Facilities
Meeting/Banquet facilities
Transportation
Public transit tickets
Beach
Beach chairs/Loungers
